United Way 2-1-1
Local help for medical needs, housing, utilities, caregiving support, and other community services.
Immediate help and local support
Eldercare Locator
Connects older adults and caregivers to APS, legal aid, elder programs, and local aging services.
Adult Protective Services (APS)
State offices for elder abuse, neglect, and financial exploitation. Start with Eldercare Locator to find the correct office.
Local Police / Law Enforcement
Use 911 for immediate danger or your local non-emergency number for in-person scams, threats, or urgent safety issues.
Fraud reporting and identity theft
Federal Trade Commission (FTC)
Main federal reporting point for fraud and identity theft.
IdentityTheft.gov
FTC site for fraud alerts, recovery plans, and identity theft reporting.
FBI Internet Crime Complaint Center (IC3)
Report online scams, phishing, ransomware, and internet-related fraud.
U.S. Postal Inspection Service
Report mail theft and fraud involving the U.S. Mail.
Better Business Bureau Scam Tracker / Senior Fraud Program
Track and report scams and review fraud education resources.
FTC online safety guidance
The PDF referenced OnGuardOnline. This points to the FTC’s current online safety guidance and scam education pages.
Phone, robocall, and mail reduction tools
National Do Not Call Registry
Reduces telemarketing calls from legitimate businesses.
Federal Communications Commission (FCC) consumer tools
Help with robocalls, spoofed numbers, and phone scam complaints.
DMAchoice
Reduces unwanted direct mail. The PDF listed an older direct-mail source; this points to the current mail preference service.
Medicare and healthcare fraud
1-800-MEDICARE
Official Medicare help and fraud reporting.
Senior Medicare Patrol (SMP)
Detect, prevent, and report Medicare fraud, billing errors, and abuse.
SMP State Locator
Find your state Senior Medicare Patrol program.
HHS Office of Inspector General Fraud Hotline
Report healthcare, Medicare, and Medicaid fraud, waste, or abuse.
Texas Senior Medicare Patrol
Texas-specific Senior Medicare Patrol information and contact details.
Social Security, tax, and government impersonation
Social Security Administration (SSA)
Verify suspicious contacts and manage benefits securely.
SSA Office of Inspector General
Report Social Security fraud and impersonation.
IRS scams and impersonation information
Official IRS page for scam awareness and reporting.
Treasury Inspector General for Tax Administration (TIGTA)
Report IRS impersonation and tax-related scam activity.
Texas Attorney General
Texas consumer protection and scam reporting contact listed in the PDF.
U.S. Department of Veterans Affairs
Official VA benefits and contact information.
Consumer finance, banking, housing, and investments
Consumer Financial Protection Bureau (CFPB)
Help with predatory lending, unfair financial practices, and consumer complaints.
FDIC consumer education
Banking safety, scam avoidance, and financial education.
HUD housing counseling
Free HUD-approved housing counseling for reverse mortgage, foreclosure, and housing scam issues.
FINRA investor education
Fraud prevention and investor education resources.
SEC investor alerts
Investment scam alerts and investor education.
Elder abuse, legal rights, and aging resources
National Center on Elder Abuse (NCEA)
Prevention and response resources for elder mistreatment.
National Center on Law and Elder Rights (NCLER)
Legal tools and training focused on older adults’ rights.
National Council on Aging (NCOA)
Scam prevention and healthy aging resources for older adults.
AARP Fraud Watch Network
Current scam alerts, fraud education, and support tools.
Administration for Community Living (ACL)
Federal aging and community living resources.
Project website
Never Get Scammed
The project website for updates, reporting links, and scam education resources.
Phone numbers listed in the PDF
Eldercare Locator1-800-677-1116
Better Business Bureau Senior Fraud Program1-804-780-2222
FDIC1-877-275-3342
HHS OIG Fraud Hotline1-800-447-8477 | TTY 1-800-377-4950
HUD Housing Counseling1-800-569-4287
TIGTA1-800-366-4484
Medicare1-800-MEDICARE | TTY 1-877-486-2048
Senior Medicare Patrol1-877-808-2468
SSA1-800-772-1213 | TTY 1-800-325-0778
Texas Attorney General512-463-2100
Texas Senior Medicare Patrol1-888-341-6187